FAQ
Welcome to the Elite Moving Labor FAQ page! Please browse the topics below to get answers to the most frequent questions.
How Much Does Moving Labor Cost?
The current rates for moving labor can vary by season and are updated often. Please visit our moving labor section.
Do You Provide Full Service Moving?
Elite Moving Labor offers this service only in our Washington D.C. and Tampa, FL markets. Due to DOT restrictions we can provide crews with a truck for local in state moves only. Currently a 16' truck is $110 an hour with a two man crew and a 4 hour minimum. A 24-26' truck is $120 an hour for a two man crew with a 4 hour minimum. Mileage, insurance, blankets and dollies are inclusive. There may be a travel fee based on distance or location, please view our Full Service section for more information.
When Should We Order a One Man Crew?
A one man crew is a new offering and should only be ordered in certain situations. A one man crew is meant to supplement other movers or capable family members and friends and is not meant to be a cheaper solution to a full move. One mover, although experienced and skilled, will not move items that should be moved by two men. If you need packing assistance or moving help with no large items then a one man crew may be a solution for you.
Does Elite Moving Labor Provide National Coverage?
Elite Moving Labor provides nationwide coverage of moving labor services in all 50 states! Simply visit our nationwide reservation form to learn about rates and submit your reservation.
What Methods of Payment Does Elite Moving Labor Accept?
For moving labor reservation deposits we accept Visa, Master Card, Discover, American Express, cash and checks. Checks must have a driver's license number and birth date printed on them. Returned checks are subject to a $40 fee.
At the completion of each site cash is the preferred payment method. While some crews have the capacity to accept credit cards and checks, not all do. During your confirmation call with your site supervisor please discuss additional payment options with them if you wish to pay by another method.
Is Elite Moving Labor Licensed & Insured?
Absolutely. We are also a Certified Member of the AMLPA.
How Can I Get A Copy of Your G/L Insurance Certificate?
Yes! If your building requires general liability insurance please contact us and we will fax over the certificate.
Are You Bonded?
Because Elite Moving Labor is not a full service company and we do not take possession of your goods bonding is not applicable. If you have questions about bonding please contact us.
Are Discounts Available?
Yes, please visit our deals and discounts page. Offers change often.
What is Your Cancellation Policy?
All cancellations are subject to a $50 cancellation fee per order. Orders canceled with less than 48 hours notice will not receive a deposit refund. Once the cancellation fee is deducted from the original deposit amount, a refund check will be issues and mailed to your confirmed address. Cancellation requests must be received in writing by email at
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or by fax at (888) 354-8303.
What is Your Rescheduling Policy?
We will gladly reschedule reservations with at least 24 hours notice. Reschedules are subject to time and date availability.
What is the Weather Policy?
Elite Moving Labor strives to work through most inclement weather situations however this is not always possible. During rain without lightning the choice is usually left up to the client whether or not they wish to proceed. When lightning we cannot continue and must either wait it out or continue the following day. During the winter if the public schools are closed we will not provide service on that day.
What is the Average Completion Time for my Move?
Please visit our estimate tutorial page for an accurate quote.
Can We Deliver Items?
Elite Moving Labor works with Craigslist Delivery to accommodate local deliveries, however we do not provide the service directly.
What Are Your Hours of Operation?
A moving specialist is available to take your calls Monday - Friday from 9am-4:30pm, Saturday 10:00am-3:00pm and Sunday 10:00am-2:00pm. We do provide moving labor outside of normal office hours if requested.
Does Elite Moving Labor Take Same Day Reservations?
This truly depends on the day, if we have some slots available we will do everything we can to get you serviced same day.
Do I Need Furniture Pads?
Elite Moving Labor highly recommends that all clients have furniture blankets for their move. Unless we are providing the truck our crews do not bring furniture pads. Almost every major mobile storage company and truck rental company will rent furniture pads to you for your use. If furniture pads are not provided our crews will use any available padding including blankets, towels and rugs. Please note that we do not insure items if there are no furniture pads as they are necessary in preventing damage.
Does Elite Moving Labor Move Pianos?
Elite Moving Labor does move standard upright and oversized upright pianos. We will not move baby grand's or grand pianos, we recommend that those pianos be crated prior to any move. We require at least two men be available to handle the standard upright pianos if they are on the first floor with no stairs. If stairs are present we require three men to move a standard upright. Oversized uprights require four men at all times regardless of location.
What Items Will Elite Moving Labor NOT Move?
As stated above, we do not move baby grand or grand pianos. Additionally we do not move tanning beds or any item with a value over $5,000. If you are using a mobile storage unit, freight or rental truck, hazardous material (gasoline, propane, etc) are not allowed to be transported and we will not load these items. If you have a question regarding a specific item please feel free to contact us, we will answer your question promptly.
What About Plasma TVs, LCDs and DLPs?
Elite Moving Labor will no longer load these types of televisions without the proper precautions in place. LCDs, plasmas and DLPs are very sensitive and as per our policy must be packed into a box, preferably the original manufacturers. Any television which is not packed correctly will be excluded from Elite Moving Labor coverage.
Can You Recommend Mobile Storage and Junk Removal?
We work with many providers of mobile storage, freight, truck rentals and junk removal. We have discount codes for all major companies to help you save money! Simply visit our Deals and Discounts page for all the details.
How Do I Receive A Receipt?
If you have received service from Elite Moving Labor and did not receive a receipt please contact us and we will have one sent over to you immediately.
Is it Okay to Tip the Movers?
It is certainly okay however it is not required. Our crews appreciate gratuity especially after a long or abnormally hard job.
Do the Movers Supply Tools, Dollies and Blankets?
Our crews generally will bring the basic tools which are able to complete most jobs. These consist of screwdrivers, pliers, and measuring tape. Some jobs may require allen wrenches which are generally not part of our basic tools. Dollies are provided as they are needed; some jobs simply do not need dollies. If a long carry or heavy furniture is present then we will make sure dollies accompany the movers. Furniture blankets are the most important part of any move, but we do not provide blankets unless we are also providing the truck. If you are utilizing mobile storage or a rental truck please order your blankets through these companies as they will be needed for our crews to successfully complete the job.
Can Elite Moving Labor LLC Provide Rental Truck Drivers?
Elite Moving Labor can provide a driver for any truck up to 26' or 26,000 pounds. Our drivers can handle deliveries anywhere in the United States and can handle towing accessories that are obtained from a rental location. Please see our Drivers section for more information.